Incident Investigation 1-Day Workshop
Introduction to the Workshop: Introduction of the participants and instructor(s). Introduction to the workshop: concepts, methods, exercises, outcomes, and expectations.
Incident Investigation Key Concepts: Review of key concepts including when and why investigations are done, standards for investigations, the need for preplanning, etc.
Starting the Investigation: Discussion on implementing preplan actions; scoping the investigation; developing an investigation charter; selecting team members; developing a schedule; preserving information; and seeking cooperation and support.
Information Gathering: Discussion on deciding what information to gather; information gathering methods (i.e., document review, observations, investigative interviewing, collecting physical evidence, photography/videography).
Determining Analytical Methods for the Investigation: Discussion on considering significance, complexity, schedule, etc. when selecting analytical methods for the investigation. Example methods include Event and Causal Factor, Change Analysis, Hazard-Barrier-Target Analysis, Fault Tree Analysis, Why Staircase, Management Oversight and Risk Tree (MORT), etc.
Managing the Investigation Process: Discussion on maintaining the “big picture”, delegating, staying on schedule, managing common points of conflict, controlling information, etc.
Managing Oral and Written Reports: Discussion on ensuring objectivity, organization of the report, use of facts to develop conclusions and recommendations, answering questions, managing objections, etc.